In consideration of creating a safe, memorable and sustainable escape for all our current and future guests and visitors, we have developed the following policies and guidelines. We sincerely hope you will agree and adhere to the following:
Deposit is required to hold your reservation with balance due 10 days before arrival. We can not confirm a reservation until payment is received. See cancellation policy below for further details.
All rates are subject to 6% Texas state and local hotel tax.
Check-in time is anytime after 3:00 pm. After dark check-in's please give advance notice. Check-out time is anytime before 11:00am.
OTHER IMPORTANT POLICY NOTES
Smoking is permitted outside only. Please dispose of your cigarette trash properly. We do not wish to confuse our native inhabitants into thinking they might have been left a DIFFERENT treat!
Pets under 20#'s allowed in a limited number of cabins. $39.00 per stay charge. Prior approval required. Please contact us.
Quiet hours begin at 10 PM in respect of all neighbors, this is strictly enforced by property owners/managers. We ask that you please be respectful of other guests and mindful of your noise level. The sounds made by everyone in this beautiful canyon are carried and sometimes amplified. For this reason, we will not tolerate any disruption to the peace and serenity our guests come here to enjoy. Our desire is to encourage, not prevent close visits of the native inhabitants (deer, birds, etc) near our cabins.
FIRES: We have a large communal fire pit for our guests to enjoy. We also supply firewood for your enjoyment. FIRES ARE PROHIBITED ANYWHERE OTHER THAN IN THE FIRE PIT AND THE BBQ EQUIPMENT AT EACH CABIN. Our property has too much fuel for a fire to take advantage of to risk allowing fires ANYWHERE other than as specified.
CLEANING & RECYCLING: We take pride on being an environmentally friendly guest house property. Guests are encouraged to participate in our green policies by re-using their towels for the duration of their stay, and conserving water. The Walnut Canyon Cabins are cleaned before new guests arrive, but we do not provide room service or cleaning during your stay. However, for guests staying more than three days, we are happy to supply fresh linens and schedule a cleaning upon request.
In each cabin there is a recycling can under the sink, please deposit your aluminum, plastic and glass recycling into that can and we will separate and take to the recycling center. Keeping our natural resourses strong is important to us!
While accidents do happen, registered guests will be held financially responsible for all damages to the property or missing items discovered during their stay and/or immediately upon departure.
If canceled within 14 days of arrival your $100.00 deposit will be forfeited. If canceled more than 14 days in advance, you will be refunded 50% minus processing fees of 10%.
21 day advanced notice of cancellation is required on holidays
We respect and are committed to protecting your privacy. We will not sell your personally identifiable information to anyone.
Your Payment and personal information is always safe. Our secure sockets layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card, number, name, and address, so that it cannot be read over the internet.
Here is the extra fine print… Walnut Canyon Cabins (WCC) accepts no liability and will not pay any compensation where the performance of its obligations is prevented or affected directly or indirectly by or as a result of force majeure or any circumstances beyond its reasonable control including, but not limited to, flood, earthquake, extreme adverse weather conditions, natural disasters, other acts of God, acts of terrorism, fire or failure of electric power, gas, water, or other utility service, plant machinery, computers, vehicles or any collapse of building structures. WCC will not be responsible for the loss or damage of any property left in any cabin other than as required under Texas law. WCC will not be liable for any indirect, consequential loss or pure economic loss (whether caused by the negligence of the Company, its employees, contractor or agents or otherwise). The Company’s total liability shall not exceed the value of the Contract. Nothing contained in these terms and conditions may be read or construed as excluding any liability for death or personal injury caused by WCC’s negligence or liability for fraud or fraudulent misrepresentation. These terms and conditions will be governed by and construed in accordance with the laws of the state of Texas, without regard to conflict-of-laws principles.
RIGHT OF REFUSAL
Walnut Canyon Cabin reserves the right to refuse booking anytime.